HOW CAN ONE STRIVE TO BE A LEADER?
What is your ethical culture? The recent indictments executives from Tanaka and Volkswagen roiled many in the business world, ethics and compliance arena.
One of the key findings of the recent LRN Corporation’s (LRN) 2016 Ethics and Compliance Program Effectiveness Report was that if there was greater employee trust, the values of ethics and compliance could be more effectively embedded within an organization. As the Report focused more on compliance program effectiveness I wanted to consider how senior management and corporate leadership can help build trust within an organization.
What happens when a company delivers a superior product or service which is enthusiastically embraced by the consuming public, has a contented, if not equally enthusiastic, public facing work force and the business itself makes money, hand over fist? You might say that it is a company that you want to participate in as an investor. Now you add in what can only be described as a toxic culture and a corporate ‘win-at-all costs’ attitude. Would you still be interested? This paradox exists today at Uber. Several recent very unflattering events have put the company and its Chief Executive Officer (CEO) Travis Kalanick in a very unfavorable light. The question is does it matter in a company with an estimated value well north of $50 billion?